Privacy Policy for Osceola Furze

Effective Date: August 13, 2026

At Osceola Furze, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

When you visit or shop on our website, we collect information necessary to fulfill your orders and improve your browsing experience:

• Personal Information: When you make a purchase or attempt to place an order, we collect details such as your full name, billing address, shipping address, email address, phone number, and payment information.
  
• Device & Usage Data: As you navigate our site, we automatically collect information about your device, including your IP address, browser type, time zone, and web pages or products viewed.
  

We use the information we collect primarily to deliver our products and provide a seamless customer experience. Specific uses include:

• Processing and fulfilling orders, including sending order confirmations, shipping updates, and invoices.
  
• Communicating with you regarding customer support requests or account inquiries.
  
• Screening orders for potential risk or fraud.
  
• Sending promotional communications, newsletter updates, or special offers (only if you have opted in).
  
• Analyzing site performance and customer interactions to optimize our store design and offerings.
  

We do not sell, rent, or trade your personal information to third parties. We share your information only with trusted service providers who assist us in operating our business:

• E-Commerce & Payment Processors: To process transactions securely.
  
• Shipping & Delivery Partners: To deliver your orders to your specified destination.
  
• Analytics Services: To help us understand how customers interact with our website.
  

We may also disclose your information if required to do so by law or in response to valid requests by public authorities.

Osceola Furze uses cookies and similar tracking technologies to store user preferences, remember items in your shopping cart, and personalize your experience on our website. You can adjust your web browser settings to refuse cookies or alert you when cookies are being sent, though some features of the site may not function properly as a result.

We implement standard administrative, technical, and physical security procedures to protect your personal data against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

You have the right to access, update, or request the deletion of the personal information we hold about you. You may also unsubscribe from our promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email.

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please reach out to us via our site contact form or by emailing candles@osceolafurze.com.